Rebate Processing

KBM Group has over 18 years experience managing marketing and rebate programs and an A+ standing with the Better Business Bureau. We provide full-service, full-spectrum management of the rebate process from start to finish for our clients. Supported by multiple innovations and experienced staff, our rebate processing currently involves scanning, recognizing handwriting, and full or partial online processing.

We bring actionable strategic value through innovative methods and programs that:

• Increase in-market program effectiveness and return on investment
• Minimize program costs
• Simplify processes for customers, retailers and program owners
• Provide a high level of customer service to all customers and stakeholders
• Mitigate financial risk through program controls and financial management

Our approach is simple – focus on the customer experience while being innovative and cost effective. Our flexible, scalable and truly integrated marketing framework ensures successful program development and implementation. It includes:

• Strategic marketing and account service teams with extensive marketing program and rebate experience.
• Best-in-class data management and technologies
• Digital Center of Excellence that provides strategic direction and best-practice implementation of electronic solutions
• Data analysis and reporting to provide program performance metrics and data insights to drive continuous improvement

Escheatment

Millions of rebate checks are sent to requestors annually, yet many remain un-cashed after the expiration date. What happens to all those un-cashed rebate checks? Different laws in every state govern how to manage these checks. KBM Group helps its clients handle this important, yet often confusing, function called escheatment.

Escheatment is the process of turning over unclaimed property (i.e., those un-cashed rebate checks) to a state authority. Organizations are required to submit this unclaimed property to the states in accordance with the state laws of the payee’s residence. The laws differ from state to state for reporting, holding periods, due diligence requirements, type of property, etc.

KBM Group is the expert at managing the escheatment process. You can rest assured that we will process your checks accurately and in compliance with the varying state legal requirements.