• Clients We Serve

    Multichannel Marketing Best Practices

    As data experts, we employ a set of best practices in key areas to drive performance improvements.

    Data Platform
    Our data platform facilitates standardized data formats and hygiene, consolidation of customer touch points across all channels and more robust analysis and insights.

    Industry Expertise
    Direct marketing practices must be customized to fit your business and sales model. We provide the benefit of the broader industry context.

    Universal Standards and Accountability
    Universal standards for data use and analytics makes it easier to control and monitor compliance with your own policies and procedures and with regulatory requirements.

    Local Insight and Customization
    All relationships are local. We facilitate customized messaging by market.

    We apply our best practices across the various marketing channels – Traditional, Digital and Emerging – to give you the best overall marketing performance. We use and perfect the best practices from traditional direct marketing as we move into the digital and emerging channels.

    Traditional

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    We have decades of experience working in and improving the marketing process in traditional channels. We believe that a combination of the right tools, a standardized process and continuous measurement is the key to success.

    Our Data Platform is the unifying foundation for all data and process. The platform will facilitate:

    • Consolidation and Standardization of all your data
    • Automated feeds of new data and updates to existing data
    • Data correction and enhancement
    • Postal optimization
    • Analysis and insight
    • Consistent reporting and measurement

    Our Industry Expertise in traditional channels will help you achieve your goals even faster. We believe that our experience is unparalleled in:

    • Healthcare and Insurance
    • Telecommunications
    • B2B2C
    • High Tech

    We work with you to establish Universal Standards and Accountability so that you can feel secure in knowing that the process follows:

    • Your policies and procedures
    • Your compliance requirements
    • All applicable regulatory requirements
    • Program Management parameters
    • Fulfillment guidelines

    We’ll employ Local Insight and Customization to make your communication direct and personal:

    • Deliverable as addressed
    • Gender specific
    • Use of appropriate language and dialect

    Digital

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    We have been working in and improving the marketing process in digital channels since its inception. We believe that a combination of the right tools, a standardized process and continuous measurement is the key to success.Our Data Platformis the unifying foundation for all data and process. The platform will facilitate:

    • Consolidation and standardization of all your data
    • Automated feeds of new data and updates to existing data
    • Data correction and enhancement
    • Postal optimization
    • Analysis and insight
    • Consistent reporting and measurement
    • Media mix optimization
    • Cross channel message management

    Our Industry Expertise will help you achieve your goals even faster.
    Our experience is unparalleled in these industry sectors and applications:

    • Healthcare and Insurance
    • Telecommunications
    • B2B2C
    • High Tech
    • SEM/SEO recommendations

    We work with you to establish Universal Standards and Accountability so that you can feel secure in knowing that the process follows:

    • Your policies and procedures
    • Your compliance requirements
    • All applicable regulatory requirements
    • Program management parameters
    • Fulfillment guidelines
    • Email verification standards

    We’ll employ Local Insight and Customization to make your communication direct and personal:

    • Deliverable as addressed
    • Gender specific
    • Use of appropriate language and dialect
    • Messaging varied for regional preferences

    Emerging

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    We are continuously working in and improving the marketing process in emerging channels. We believe that a combination of the right tools, a standardized process and continuous measurement is the key to success.

    Our Data Platform is the unifying foundation for all data and process. The platform will facilitate:

    • Consolidation and standardization of all your data
    • Automated seeds of new data and updates to existing data
    • Data correction and enhancement
    • Postal optimization
    • Analysis and insight
    • Consistent reporting and measurement
    • Media mix optimization
    • Cross channel message management
    • Social media listening

    Our Industry Expertise will help you achieve your goals even faster.
    Our experience is unparalleled in these industry sectors and applications:

    • Healthcare and Insurance
    • Telecommunications
    • B2B2C
    • High Tech
    • SEM/SEO recommendations
    • Leader in mobile metrics

    We work with you to establish Universal Standards and Accountability so that you can feel secure in knowing that the process follows:

    • Your policies and procedures
    • Your compliance requirements
    • All applicable regulatory requirements
    • Program management parameters
    • Fulfillment guidelines
    • Email verification standards

    We’ll employ Local Insight and Customization to make your communication direct and personal:

    • Deliverable as addressed
    • Gender specific
    • Use of appropriate language and dialect
    • Messaging varied for regional preferences
    • Messaging formatted for device

    Related Content

    After acquiring agency services provider, Marketing Direct, KBM Group launched its new KBM Group: Health Services division to help companies across the healthcare ecosystem improve their competitive position, accelerate growth and sustain profitability.

    Related Links

    KBM Group is an industry leader in providing data-driven marketing solutions that help our clients acquire, retain and maximize profitable relationships with their customers. Explore several of the ways we bring value to our clients:

    > Data Quality Management
    > Consumer Engagement
    > IMPACT® Database Solution

    White Papers

    Success Stories

    Email Engagement Strategy Delivers Improved Across-the-Board Metrics
    KBM Group’s client, a tire manufacturer, wanted to reach and successfully engage target consumers and further leverage the success of their online efforts. READ NOW >

    Data Quality Initiative Delivers 17:1 ROI
    A KBMG Pharmacy Benefit Manager (PBM) client had a very successful direct mail program that was delivering active relationships from 10% of the prospects contacted.
    READ NOW >

    CONTACT US:

    For information: 1-866-ASK-4KBM (1.866.275.4526)

    Email us: sales@kbmg.com

    Press contact: press@kbmg.com