Data is core to the marketing services that KBM Group provides to clients. As long established data experts, we have built our business and reputation on the understanding that the ability to use and process consumer data can only occur in an environment where we earn the trust of both the companies on who’s behalf we process customer data and the individuals to whom such data relates in order to deliver mutual value to both brands and consumers.

In order to establish and maintain this trust we have committed ourselves to the following guiding principles:

  1. KBM Group collects, processes and shares data in compliance with all applicable laws, rules and regulations
  2. KBM Group collects, processes and shares data in compliance with all applicable industry codes, best practices and self-regulation. Specifically we comply with codes put forth by the Direct Marketing Association, the Network Advertising Initiative, and the Digital Advertising Alliance
  3. KBM Group will only collect, process or share data in a manner respectful to the consumer to whom such data relates. Specifically, our client agreements do not allow data to be used in a way that disadvantages or unfairly discriminates against a consumer.

KBM Group’s Chief Privacy Officer and Council for Information Security Practices are tasked with ensuring that these guidelines are met.

Specific KBM Group Product and Services Policies

KBM Group provides a number of product and service offerings both online and offline, in the US and abroad and dealing with both identified and pseudonymous (non-identified) data. For more information on each area please click below.

Security

KBM Group’s Security Program was developed using industry standard security framework that encompasses physical, administrative and technical measures designed to protect consumer and other sensitive client information. KBM Group’s hosting environments and security measures are continuously reviewed and assessed by independent third parties. However, we do not guaranty that your information will be completely secure despite our reasonable efforts.

Safe Harbor Policy

KBM Group, LLC complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. KBM Group, LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view KBM Group’s certification, please visit http://www.export.gov/safeharbor.

If you have questions or complaints regarding our Safe Harbor compliance, please contact us at privacy@kbmg.com. If your complaint has not been addressed to your satisfaction by KBM Group you may raise your complaint with TRUSTe by Internet https://feedback-form.truste.com/watchdog/request, fax to 415-520-3240, or mail to TRUSTe Safe Harbor Compliance Dept, 835 Market Street, Suite 800, Box 137, San Francisco, CA 94103-1905. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe’s dispute resolution process, visit the TRUSTe feedback page [https://feedback-form.truste.com/watchdog/request] or request information from TRUSTe by fax or mail as indicated above.

Contact Us

If you have questions, comments or concerns about this these polices you can reach us by email at privacy@kbmg.com or mail at:

KBM Group
2050 N. Greenville Avenue
Richardson, TX 75082-4322

Care of Privacy Officer

Changes to This Policy

KBM Group reserves the right to alter this policy from time to time or as our business changes. We encourage you to periodically check back and review this statement.

 

Effective date: July 14, 2015

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